How it Works
1. Artist donates their work
2. Buyer signs up for AFAAF account*
3. Buyer purchases item/ wins auction
4. Artist ships work to buyer
5. All proceeds go to Asian American Federation
*AFAAF values your privacy. Buyer information will only be used for auction and shipping purposes.
AFAAF Account
How do I register for an AFAAF account?
Sign up for an account. Enter just your email and start bidding.
Bidding
How do I place a bid?
First, create an account and link your address and a valid credit card.
When you’re ready to bid, enter any amount greater than the current bid, in the increments for that lot. Then click “Place Bid”. Hurrah!
You’ll receive an email confirming your bid; you’ll also be notified by email if you are outbid. Please note: bids are binding, so bid carefully.
Will you automatically bid on my behalf, up to my bid amount?
The site does not automatically or continuously bid on your behalf. The amount you enter as your bid is your current bid. If you are outbid, you’ll receive an email notification and have the opportunity to place a new bid. Please note: bids cannot be undone or canceled, so bid carefully.
How do I know if I’ve been outbid?
You’ll receive an email when you place a bid, are outbid, and when you win a bid.
How do I know if I placed the winning bid?
You’ll receive an email when you place a bid, are outbid, and if you win a lot.
Can I change or cancel my bid?
Bids submitted are final and you may not, under any circumstances, amend, retract, withdraw or revoke your bid.
Checkout
How do I complete my purchase?
If you win an auction, you’ll receive a confirmation email with a link to checkout. Payment must be completed within seven days of winning your lot.
What happens if I don’t complete my purchase?
If you don’t complete your purchase within seven days of winning, your winning bid will be cancelled and the item will be offered to the runner-up. Please contact info@afaaf.org if you have issues completing your purchase.
Why is my total cost higher than my bid amount?
Your total cost includes any applicable taxes and shipping on top of your bid amount. You can preview this cost before placing your bid on each lot page. You’ll need to have your address entered in order for these costs to be calculated.
Why is my shipping quote so high?
Currently we are quoting for flat shipping fees across the site, in order to accommodate for the heavier/ irregularly sized items. Since our contributors and buyers are all over the world, it is difficult to calculate an accurate fee for each purchase. Any excess shipping fees will also be donated to Asian American Federation. However, we understand if you might want it to be refunded to you. Please reach out to us at info@afaaf.org after your item has been dispatched for any potential partial shipping refunds. We appreciate your understanding.
Returns
Can I return my order?
All sales are final and we do not accept returns. We are not responsible for any loss or damage that occur during the shipping process.
If you have an issue with your order, please contact info@afaaf.org as soon as possible. Any issues with your order must be reported within seven days of delivery.

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