How do I register for an afaaf account?

Sign up for an account with us. Enter your information and start bidding.

Why do you need my credit card?

You don’t need to enter credit card information to browse the site, but you do need to link one to your account in order to place a bid. You won’t automatically be charged, and you’ll need to submit payment within seven days if you place the winning bid.

Why do you need my address?

You don’t need to enter your address to browse the site, but we recommend linking one to your account before placing a bid. If you don’t enter an address, we’ll use your credit card zip code to generate a shipping estimate. If you win a lot, you’ll need to enter your shipping address and are responsible for the shipping costs.

What’s a starting bid?

A starting bid is the minimum amount you can bid in an auction. Bids must be placed in the increments that correspond to the current bid.

What’s a reserve?

A reserve is the minimum price a lot may be sold for in an auction. The reserve price is the starting bid unless otherwise noted on the lot.

How do I place a bid?

First, create an account and link your address and a valid credit card.

When you’re ready to bid, enter any amount greater than the current bid, in the increments for that lot. Then click “Place Bid.” Hurrah!

You’ll receive an email confirming your bid; you’ll also be notified by email if you are outbid. Please note: bids cannot be undone or canceled, so bid carefully.

Will you automatically bid on my behalf, up to my bid amount?

AFAAF does not automatically or continuously bid on your behalf. The amount you enter as your bid is your current bid. If you are outbid, youll receive an email notification and have the opportunity to place a new bid. Please note: bids cannot be undone or canceled, so bid carefully.

What are the bidding increments?

Every listing has a minimum bid increment which is listed on the auction listing page.

Can I cancel a bid?

Bids placed on AFAAF are binding. Bids cannot be undone or canceled, so bid carefully.

How do I know if I’ve been outbid?

You’ll receive an email when you place a bid, are outbid, and when you win a lot.

How do I know if I placed the winning bid?

You’ll receive an email when you place a bid, are outbid, and if you win a lot.

How long does an auction last?

Start and end times of each auction are clearly noted on every lot page.

Can I change or cancel my bid?

Bids submitted are final and you may not, under any circumstances, amend, retract, withdraw or revoke your bid.

How do I complete my purchase?

If you win a lot, you’ll receive a confirmation email with a link to checkout. The credit card associated with your account will not be automatically charged; you can use this card or choose another. Payment must be completed within seven days of winning your lot.

What happens if I don’t complete my purchase?

If you don’t complete your purchase within seven days of winning your lot, we will cancel your winning bid and offer the lot to the runner-up. Please contact info@afaaf.org if you have issues completing your purchase.

Why do I have to pay taxes?

Sales tax is automatically calculated based on your shipping address. For international buyers, it’s the buyer’s responsibility to pay all applicable customs charges or additional import fees.

Why is my total cost higher than my bid amount?

Your total cost includes any applicable taxes and shipping on top of your bid amount. You can preview this cost before placing your bid on each lot page. You’ll need to have your address entered in order for these costs to be calculated.

How can I return my order?

All sales are final and we do not accept returns.

If you have an issue with your order, please contact info@afaaf.org as soon as possible. Any issues with your order must be reported within seven days of delivery.